Delap Delivers

"Carla was my agent for the sale of a historic rental property that I owned. I live out-of-state, so it was critical that she be able to independently coordinate the many tasks necessary to put this property on the market. Another critical concern was that the property be sold quickly.

She did a really outstanding job of recommending and dealing with the many contractors involved with the pre-sale work. When one contractor wasn't available, she had another one to recommend. She met many of the contractors on-site to ensure that the tasks were completed in a timely manner.

She carefully explained her logic for setting the sale price and went to great lengths to get the property quickly listed on the MLS with many very complimentary photos. This resulted very quickly in a couple offers at or above the asking price. I accepted a nearly full price cash offer within about two weeks. Between the offer and closing, numerous issues came up which we mutually resolved, and we went to closing as scheduled.

I really can't say enough complimentary things about my experience with Carla. On a personal level, I found her to to be very pleasant to deal with. Her knowledge, initiative, and personality removed almost all of my concerns during the sale. I have no reservations in highly recommending her to anyone interested in the sale of a property."

"Kelly truly went above and beyond in helping me buy a house on a short timeframe in a super competitive market. She is incredibly reliable, responsive, organized, and thorough, and really knows her stuff. She is both professional and fun, easy to communicate with, and was an incredible support to me as a first time home buyer going through the process by myself - a great people person who responded with compassion to my many texts. She also negotiated skillfully on my behalf. She is extremely knowledgable about houses and was committed to helping me go in "eyes wide open". Kelly knows the area really well and was able to give me numerous excellent recommendations (as well as tips on who to avoid) regarding everything from home insurance to retaining walls to heating systems. I highly recommend working with Kelly!"

Kelly was great to work with! She explained everything throughout the entire process and was quick to respond any time I had a question. I generally hate speaking on the phone and would much rather communicate via text, and she graciously accommodated that preference and only called when it was appropriate to do so and would check in via text first to see if it was a good time to talk. This was an estate sale of my family home, so what could have been an extremely emotionally taxing process was made much easier with her kindness and expertise.

Holly is very professional, bright, good natured and very responsive. She is willing to go the extra mile and even helped us sell our wash machine. The house sold immediately. We highly recommend Holly. She is a gem!

Andrea is the reason I am a home owner today. She worked with me for well over a year and her patience, follow through and continuous effort, when I had all but given up on finding anything, helped me find a great house. She helped me write a solid offer and took her time through the entire process so that there were no surprises. My insurance agent even commented on how helpful Andrea was in providing information and following up to ensure that the policy was written correctly. Andrea's knowledge, professionalism and calm demeanor make her an outstanding agent!

Ellen is the most knowledgeable Real Estate agent I've worked with. She is motivated to work for her buyer and do all research necessary. Thanks to her work my closing was seamless.

Buying a home with Lisa Palumbo was a joy. Since I was moving from the Midwest to Easthampton, MA, Lisa used all the latest technologies to take me through homes virtually. She advised me on location and was a huge help with making appropriate offers. She referred me to an amazing mortgage officer, a great inspector, and numerous local companies for having various projects done. She went out of her way to work with my travel schedule and when I was out of town, she met service providers at the home for me. I will be using her again when I am ready to move. I would HIGHLY recommend Lisa Palumbo for anyone looking for homes or looking to sell their home. She went above and beyond the call of duty!!

Jessica, I want to thank you for your help in the selling of my house to Leah and Scott. Your support and guidance was truly helpful and I so appreciate how easy and friendly you always were in our interactions. It was a long process and it took a lot of hand holding and patience to get us to the closing. I think I speak for the buyers as well in saying your steady reassurance and skill helped us each get there. You are a great balance of professional competence, warmth, and experience. Your experienced hand was invaluable in helping me understand the real estate process and giving me support as well. As you know this sale was an emotional undertaking for me and I so appreciate how kind and present you were….You showed up in your understanding and in your Self…For that I will always be grateful.

Deb

Kelly Warren brings both professionalism and good humor to her work as a realtor. Offering sympathy, no-nonsense advice and excellent solutions as needed, she helped make the challenging experiences of packing, staging and selling manageable. For her humor, knowledge and even-keeled temperament, Kelly is a fabulous realtor and I'm so grateful for her help in selling my house.

“She is a mature and well qualified professional.”