Delap Delivers

Melany is a warm and caring person who will listen closely to individual preferences and needs in buying and selling a house.  She is high energy, hardworking person who is very thorough about follow-through.  She is tech savvy, which can be an important advantage in this housing market.  Most importantly, she is a person of integrity.

Melany is professional, resourceful, and aware of how to negotiate to make deals happen! We had a difficult transaction and Melany was by our side every step of the way looking for solutions. We are happy homeowners now, thanks to Melany!

“It is impossible for us to say enough wonderful things about how helpful Mel was during every step of the process of selling our home and finding the house of our dreams.

At first, we weren’t sure if we wanted to move at all. We were pretty set on fixing up our house and just staying put. But we mentioned to Mel that we were at least curious about what was on the market. She started sending us listings, and we started to get interested in the possibility of moving. There were a number of houses we wanted to see, even though we were pretty sure wouldn’t work for us. We told Mel that we didn’t want her to waste her time showing us houses that we didn’t think we’d buy, but she promised us that seeing houses was just part of the process and she would be fine showing us as many houses as we wanted, even if we never ended up buying any of them. Six or seven showings later, we decided not to move at all, and Mel handled that news without a hint of disappointment or frustration. The thing is, five or so contractor visits later, we realized we didn’t want to fix up our house after all.

By the time we realized we wanted to buy, there weren’t too many houses left on the market. Mel let us know that a house that had been sitting on the market for a few months had its priced reduced. We reminded her that we had already looked at the listing online and that we thought we wouldn’t like it. After Mel assured us again that she didn’t mind showing it to us, we made a plan to go see it. Mel helped us to discover that it was in fact the house of our dreams by going through the house room-by-room and talking through each space’s potential, the work that might be involved, putting us in touch with contractors, etc. She worked an excessive number of hours to make sure we were able to get that house under contract, which took some work given how few houses remained on the market. One of the issues we encountered was complications with financing, since we hadn’t even put our house on the market yet.  Mel, as always, had us covered. She introduced us to a lender that had offices in the valley that was willing to finance the transaction before we sold our old house. That process went far smoother than we feared, and Mel was there every step of the way to assist us as needed.

All of a sudden of course, we were in the position of needing to sell our old house. Mel’s knowledge of the market was indispensable here. She was able to quite accurately assist us in deciding what a sensible asking price would be. Mel helped also helped us to prioritize what to do to get our house on the market, including making cosmetic recommendations, getting us the name of contractors, staging the house with furniture, and setting up a fabulous open house that showed off our house’s best features. What was way above and beyond was that Mel has her own drone that she used to take beautiful aerial photographs of our house and the surrounding area. She also went through every square foot of our house taking photographs, which she used to create a 3D model of the interior house plus a highly accurate floor plan.  This gave potential buyers, particularly out of state buyers, the chance to virtually walk through the house before they even visited. Not to mention that our boys loved it too.

Our old house sold in short order, to out of state buyers. And before we knew it we were happy as could be living in our new house. We just couldn’t possibly be happier with the Mel’s approach and with the results. Mel exceeded our hopes in every way and we would use her again in a snap."