Delap Delivers

I have only praise for Carla. She is really nice, outgoing, extremely knowledgable, always punctual, full of humor, and when there was a problem, she would instantly find a joke to match and help with her optimism. She is a wonderful professional realtor, whom you will love and trust as my wife and I do.

Hi Carla, We stopped by to say we love our house at 29 Jackson and thank you for all you help finding and getting it. Best,

Carla was indispensable in my purchase, especially as I made the offer and negotiated the contract from out of state without even seeing the property in person! Carla was reliable and trustworthy and I especially appreciated her local knowledge and guidance throughout the process.

Thank you so much for all that you have done for Karen and me to make this sale a successful one. Your dedication was obvious and appreciated. I don't think this would have happened without you!!! We were so lucky to have met you at the Magri house and our judgement about your skills were so right. You are an excellent agent and we hope you continue on helping others like us make their dreams come true for many years to come.

I would highly recommend Carla Ness as an agent. She provided excellent service and is incredibly knowledgeable and polished. 

Carla Ness had been the realtor for me and my two daughters ten years ago, when we moved to the Pioneer Valley, and again recently, when we exchanged our "House in the Woods” for a “Central Location”, in order to start a pedestrian life. It is hard to find a suitable house close to the city center: It took almost a year and we looked at dozens of homes and apartments. Carla was always there, giving advice, pointing out the good and the bad features, finding an answer to all questions, being infinitely patient and never pushy. Then, we had to sell our home. At the Open House, we had 4 offers. We accepted the check offer that was $2000.00 over the asking price. What more do you want?

I wanted to thank you so much for all your efforts to sell the property at 298 Williamsburg Road.  Your price point was right on, and we were able to almost get the asking price, which was great given the market conditions.  Although I suppose it is typical for real estate transactions, it seemed like there were more than the usual number of details to work out and attend to.  We're delighted.

"Carla was my agent for the sale of a historic rental property that I owned. I live out-of-state, so it was critical that she be able to independently coordinate the many tasks necessary to put this property on the market. Another critical concern was that the property be sold quickly.

She did a really outstanding job of recommending and dealing with the many contractors involved with the pre-sale work. When one contractor wasn't available, she had another one to recommend. She met many of the contractors on-site to ensure that the tasks were completed in a timely manner.

She carefully explained her logic for setting the sale price and went to great lengths to get the property quickly listed on the MLS with many very complimentary photos. This resulted very quickly in a couple offers at or above the asking price. I accepted a nearly full price cash offer within about two weeks. Between the offer and closing, numerous issues came up which we mutually resolved, and we went to closing as scheduled.

I really can't say enough complimentary things about my experience with Carla. On a personal level, I found her to to be very pleasant to deal with. Her knowledge, initiative, and personality removed almost all of my concerns during the sale. I have no reservations in highly recommending her to anyone interested in the sale of a property."

Carla was extremely knowledgeable about comparables and helpful in determining the value of the house. She also understood the process and was able to guide us through it. Great to work with. Excellent all around. I was very happy to have Carla on my team!

"Thanks for Being more than a good neighbor"......

"Thanks for being a wonderful therapist, social worker and public historian, as Cummington and my family so badly needed."

Thank you so much for all the help & support you offered during that supreme effort you made to sell my house. You went above & beyond the call of duty and I am so glad to not own it now. Especially after I heard of the more than 2 feet of snow you all got! I so appreciate everything you did!

Carla Ness and I have a working relationship that goes back many years. I have a great respect for her market sense and sharp eye for value when it comes to investing in real estate. Carla and I have been through 5 purchase and sale situations and I have always felt confident doing business with her. I would add that she is very patient (I looked at a lot of property before I purchased) and a great listener. The next time I am in the position to invest in property, Carla will be my first and only choice.

I want to thank you for all the time and energy you put in to help me buy the 2 Ring Road house.  Your "Hilltowner" knowledge was invaluable Mostly, though, I want to say thanks for your patience and kindness.  I know it was a long, drawn out process.

I never expected such an outstanding performance at every level.