Delap Delivers

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Here's what our satisfied customers are saying about us:

Julie Held was on our side throughout our transaction to purchase our first home. We were very impressed with knowledge and professionalism. Here are some of the highlights: - Quick to respond and easy to reach throughout a variety of communication mediums. - Very detailed knowledge of homes in our price range (250-350k) in our area; and what a given house should be worth. - A good listener. - Great negotiator. Helped craft an offer that was beat out competing offers and also got more concessions from the seller during post-inspection negotiations. - Well-versed in the details of the transaction and a good guide for us. - Willing to come open the house repeatedly to allow contractors in to do estimates. - Took our interests and concerns to heart and made the overall process simpler and more pleasant.

My wife and I highly recommend her!

Julie Held was great to work with. She is extremely patient and knowledgeable about the area. She was always in contact with us to let us know about any properties that met the criteria we were looking for, and it was always easy to set up appointments to view houses or to meet with Julie to discuss anything that we needed to. We were never pressured to settle on something and we kept searching until we were 100%satisfied with the house. It was truly a pleasure working with Julie Held, and she would be our first choice if we had to do it all over again.

Julie Held helped us sell 2 homes and purchase our current home, 3 transactions at the same time all within a short few weeks. She is professional, reliable, knowledgeable and easy to work with. It was a pleasure working with her. We could not be happier.

"From start to finish, Julie guided us in the process of selling our house. She was highly organized, reliable, responsive, positive, honest and savvy about the local market. She provided a clear and direct assessment of why our house hadn't sold the first time on the market (not easy feedback to  receive but it was honest and served us well). She texted us with timely updates. Her decades of experience in the field provided useful access to resources such as carpenters, painters, smoke detector 'fixer-uppers', etc. Selling a house that has been a family home can be emotionally stressful and Julie was relational, practical and professional. We recommend her without a single reservation!"

I've worked with Julie Held both buying and selling a house. She's patient, professional and has a wealth of inside knowledge about the market and neighborhoods. Moreover, Julie makes what can be a stressful process easy and often fun. I never felt pushed to accept something I didn't like about a property, as I had felt in my work with previous agents. Julie stayed positive as we moved on to the next property. And on the selling side, Julie handled everything smoothly and efficiently, from the open house for agents to the detail work of meeting the buyers requests for fixes and finding people to help up pack up and move. I wouldn't think of making a move ( property-wise) without her!!!

Julie Held did an outstanding job in helping us sell our house in a challenging real estate market. From providing guidance on how to prepare the property for sale, to marketing the house on the internet, in local media and through an open house, she knew just what to do. Her extensive experience and local knowledge were real strengths. She was always accessible when we had questions and was excellent in communicating with us over the course of the showings, offers and closing. Her personality was very pleasant and professional. I would not hesitate to recommend Julie Held to anyone selling a home in the Northampton area.

Julie Held was an absolute joy to work with. It was a tough year and a tough market at the time I put my condo on the market. But, she was very positive about my place's potential, and I am happy she stayed by my side all the way. Thank you very much, Julie!

Wow! Julie is incredible. We called her to list our condo. She did a walk through and made some simple suggestions for improvement. When they were complete, she listed the condo. It sold in 3 days for more than we had hoped. Smart, knowledgeable, trustworthy and dependable. You can't go wrong with Julie!

I hired Julie as my agent because she had come highly recommended from two friends who had recently purchased homes. Julie's performance lived up to all of the reviews on this site and then some! She has a very easygoing personality and spent a lot of time working with me to help me determine exactly what I was looking for in a house. She is also extremely patient, spending nearly a year working in close contact with me while I narrowed down my search for the right home. When it came time to negotiate the deal, Julie provided insightful and knowledgeable advice on how much to offer. I got a great deal on my home and I don't feel like I overpaid at all. During the due diligence phase she looked out for my best interests and negotiated hard to make sure the seller followed through on some last minute changes they committed to. Julie made the whole process smooth and painless. I would highly recommend her to anyone looking for an agent in this area!

We recently closed on a purchase of a condo in Northampton and Julie was our agent. She was absolutely terrific. She knows the local market inside and out, was transparent and candid, and truly listened to us. She helped us quickly find what we were looking for, provided excellent advice on pricing to negotiate with the seller and was then with us every step of the way through closing - very responsive, and never said anything was outside the scope of her responsibility. I felt like she had our back all the way through even when the seller last minute pulled down some curtain rods - she fixed it within 24 hours. Highly recommend her to anyone looking to buy in the area.

Julie was a fantastic real buyer agent for us. We faced a litany of setbacks and issues because the seller's estate went into probate four times. It took us over nine month to finally close on our house. With Julie's support, guidance and patience, we made it to the finish line. Julie went the extra mile for us. I highly recommend Julie!!!

We were so lucky to have Julie as our broker as we searched for and bought our first home. We were also new to the area and she took the time to answer our questions about different towns. We covered a lot of ground and saw a lot of homes and she was always patient and kind, guiding us through the process. We highly recommend her - we'd even recommend moving to the area just so she can be your broker!

At the beginning of the year, I needed to buy a house quickly, and Julie Held was recommended to me by a good friend. Julie was responsive, insightful, professional, caring, and efficient - and helped my find a great house in a hurry. An excellent experience all around.

Julie Held is absolutely fantastic at what she does. I had a house in mind I wanted to buy, looked over reviews on Zillow, and decided to go with Julie Held. She was very responsive in my request and stayed in touch with me closely every step of the way. From the very beginning she outlined the process needed for me to buy the house. At each step she reminded me of what I needed to do in order to avoid any problems. 

She is very friendly and knows the area well. She has great references and everyone she works with spoke very highly of her. She recommended several local businesses, banks, lawyers, etc that we were able to review and use throughout the process. We took every one of her recommendations without any hiccups or regrets. She was in contact with the mortgage lender and lawyer with updates that enabled everyone involved to remain on the same page.

I recommend Julie Held without exception. She is the ultimate professional. She is nonjudgmental, understands how to relate to people, and makes you feel at home with the process of buying your home.

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