Here's what our satisfied customers are saying about us:
We spent approximately four years working with Lisa Palumbo, trying to find the right house. Lisa’s patience, honesty, and optimism really brought us through the dark times when we felt we’d never find what we were after. She never tried to nudge us into buying something that wasn’t right and — in fact — she gently dissuaded us from settling for the wrong house a couple of times. She knows the real-estate market very well and has a good sense of prices; plus, she always pays attention to the nitty-gritty house details (furnace age, electrical updating, roof condition, etc.) that aren’t obvious at first glance. Lisa is friendly and fun to hang out with. She has great relationships with the other realtors in town so she’s able to arrange showings quickly and was able to negotiate strongly and effectively on our behalf. She’s just a really honest, genuine person and her authenticity and pleasant personality made all the difference during our stressful house search.
Jim Meddick and Krista Carothers
We spent over a year looking at houses with Holly. She was so patient and easy to work with. She never pressured us into settling on a house we didn't want. She was knowledgeable about the whole process, and was incredibly supportive and kind. Hopefully we won't move again for many, many years, but if we do, we'll call her!
Emily R., Conway
Holly is a wonderful, experienced and knowledgeable realtor. She was instrumental in the speedy sale of my home and purchase of my new home. She hired a stager to offer advice about updates prior to showing my home and then hosted 2 back-to-back open houses resulting in a solid offer in under a week, which resulted in an uncomplicated and efficient sale. Holly was also very receptive to and respectful of the needs of my family during the brief time my house was on the market. This was much appreciated as showings can be highly inconvenient especially when children and pets are involved. I appreciated Holly's diplomatic approach during price negotiations and always felt her decisions factored in both seller's and buyer's needs equally. I would highly recommend Holly to those seeking an experienced, patient and kind realtor.
Elise S., Northampton to Conway
Holly stayed with us for over 10 years, when we were actively looking, then for years when we weren't, and again years later when we were looking. She is brilliant and knowledgeable about a number of things to do with housing. The only thing I wished she had done for us differently is to get us a better price for the house we bought, but I don't think she could possibly know the number of things wrong with our place that we didn't find out until after we moved in. One of those live and learn things. She did great with the place we sold, and got more for it than our asking price, to our surprise and delight, and also to hers.
Keith and Connie M., Greenfield to Northampton
Holly is a top-notch real estate agent. She listens very well and works very hard to find the suitable house based on your budget and what you are looking for in a new home. She is very quick to respond to questions and concerns. She is very patient and very knowledgeable. We highly recommend her.
Ruth and Jim M., Huntington to Northampton
I cannot recommend Holly highly enough. From start to finish she went above and beyond. Holly helped me with my negotiation and saved me tens of thousands of dollars. Holly's local contacts with lawyers, mortgage advisers, inspectors and contractors made the process of upgrading my property seamless. She changed her plans so that she could be there on short notice when a contractor needed to get into the property, made the sale work in a very tight window, and never missed a call. Holly is your person!
Amelia W., Northampton, MA
Holly is very professional, bright, good natured and very responsive. She is willing to go the extra mile and even helped us sell our wash machine. The house sold immediately. We highly recommend Holly. She is a gem!
Lynne D., Northampton
We would definitely recommend Holly to anyone looking to buy or sell real estate in Western Mass. We are very picky people and refused to settle for anything less than our dream house. Holly worked tirelessly to understand our needs, share her extensive knowledge of the valley housing market, and of course show us house after house! When we did find the perfect property, Holly worked quickly and knowledgeably to make the purchase go smoothly, and at the price we wanted! Thank you, Holly!
Ryan and Shannon Q., Hadley, MA
Holly was the listing agent for 36 Hillcrest Rd, Florence. This property was my deceased father’s home, and I am the executor. In addition to being a pleasure to work with, Holly is very competent and handled what was often a stressful situation gracefully and professionally. Holly came to our first meeting prepared with six comps: three recent sales and three current listings. Coincidentally, her recommended asking price was the same as the one I had in mind from the research I had done over the previous six months. While I had spent months preparing the house to be showable,” Holly made a few easy suggestions to further its appeal. Once listed, we received three offers, and Holly provided excellent advice on managing those and getting the best price. The next 6 weeks provided much drama... With each challenge, Holly was calm and professional, and effectively resolved the issue at hand. In addition, Holly was always available. While I live outside Boston, I still have connections with Northampton and I will highly recommend Holly to family and friends.
Kate M., Northampton, MA
My wife, Kate, and I would like to pass along our experiences with our realtor, Holly Young, in our recent condo sale in Northampton. A few years prior we had put the unit up for sale and we chose Holly to be our realtor. We had met her at an open house and liked her very much. Holly got us a full price offer the first day. However, we then decided not to sell the unit. Rather than being upset or disappointed, Holly assured us that it was fine with her and that she understood. Thus this year when we decided to put our condo back on the market we contacted Holly. Over the years we have bought and sold properties in Massachusetts, Florida and North Carolina and thus have dealt with many realtors. Holly has been by far the best. She is extremely professional while adding a wonderful personal touch. She thinks ahead and anticipated everything we would need to get the sale closed. In fact she showed up for the smoke detector inspection by the fire department with an extra carbon monoxide detector in case the fire department wanted another CO detector installed. Holly navigated the sometimes choppy waters with the buyers' agent and the buyers in a truly professional yet firm matter. Words cannot express our thoughts properly but simply put she is the best. Some day we hope to be back living in Northampton. Rest assured Holly will be our realtor.
Jim F. and Kate N., Northampton, MA