Here's what our satisfied customers are saying about us:
I can't say enough about Ellen Bartos. She worked with us reliably and consistently to sell our house, in a market in which there was not much demand. She is an immensely warm and decent human being, with high ethical standards and a calm demeanor. She is someone that it is always pleasant to sit down with, on the deck at sunset, and chat over a glass of wine. Ellen found us a family who wanted the house. To effect this, though, Ellen had to first sell their condo for them, before they could buy our property. She handled both deals simultaneously with quiet and calm efficiency. I recommend Ellen very highly indeed, and without reservation, to anyone who wants a trustworthy and honorable ally in the purchase and sale of property. She knows the area thoroughly and has years success under her belt. But, more than that, she works hard on your behalf and it is always wonderful to spend time, professionally and personally.
John W., Conway
We worked with Linda to ultimately buy a house that was not what we started out looking for. Linda spent hours, over 9 months, showing us houses that fit the description of what we were interested in at the moment,...But where the value of her services really kicked in was when we had inspectors on the property. Over the course of 8 hours of exhaustive inspections, she was able to give strong guidance in what and when we should take on an expense, and when the homeowner should be the one to have something fixed...anyone can pleasantly show you houses, but how do WE know what we are supposed to take on vs the homeowner? This was where Linda helped us feel like we were doing the right thing, and where we could lean on her expertise, knowledge, and negotiating skills...When it was all over and it was closed, Linda bought us a gift certificate for a local business and wrote us a sweet note. It was a very thoughtful ending to what can ultimately be a pretty intimate relationship with someone who started out as a complete stranger. It was another reflection of how responsive she had been throughout the process
NOVA WEHMAN BROWN
It was such a pleasure to work with Linda in purchasing a new home. She was very responsive through the entire process, responding quickly to questions and requests. Her organizational skills are a great asset, and she worked very well with the seller's agent in negotiating improvements before the closing. The best part of the experience was the way she guided me through making the offer, offering her expertise, then allowing me to make the decision. She set a deadline for the seller that enabled me to find out in less that 24 hours whether my offer was accepted. Thanks to Linda, I am now in my dream house!
Meghan was absolutely wonderful to work with! She was very easily accessible and communicative. It always seemed like she totally was on top of things and we always knew she was working hard for us. I highly recommend working with Meghan (and we had never worked with her and didn't know her before this).
I'm from out of town, was looking for and then found the ideal condo in Northampton, and what seemed at the beginning like a simple process turned into a nightmare due to delays at my hometown bank that easily could have collapsed the whole deal. Linda Aird stayed on top of everything and everyone throughout the whole agonizing process and managed to keep it together to the eventual benefit of both me and the seller. I have no doubt that it was her persistence, professionalism and knowledge of the community that helped us find the right place and close the deal with a happy ending. Highly recommended.
I have worked with Linda for several months. She helped me to find the house I recently purchased. I was in a position where I was not under pressure to buy a house. I also changed my ideas abut what my ideal house would look like. Linda was very patient with me and adjusted well to my changing requirements. She identified many different houses that might be of interest to me and was helpful to me in understanding the differences between various properties. Linda is very knowledgeable about the process of buying a house. It strikes me as a cumbersome process. Also quite different from the process in California. She made a good recommendation about an attorney to use as well as the inspector. I really appreciated having Linda to work with in buying my house and would recommend her.
BILL GERRY 11/17
I live a thousand miles away from the house I was selling in Easthampton, Massachusetts, and was unsure how I would possibly sell it from such a distance. My son helped with online research and collaboratively we decided on Lisa Palumbo. Not only did she make the sale seamless and effortless, she did so with a cheerful and easy demeanor that made her an absolute pleasure to work with. Many a time, I felt as if I were her only client. She was always readily available by phone or email. There wasn’t a problem she couldn’t solve; whether it was a plumbing problem or electrical repair, she always had the proper professionals available to tackle the task. Whether selling from near or afar, I wouldn’t hesitate to use Lisa’s services again.
After a failed attempt to sell our house, we contacted Lisa Palumbo for help. She came in with the right pricing, great marketing ideas and the ability to help us with the emotional roller coaster of selling a house. Shortly after her first open house, we were entertaining three offers! Lisa knows the market, respects her clients and always exhibits the utmost professionalism. She comes with our highest recommendation.
Danny and Susan Morris
I have bought and sold three homes over the past seven years and have used Lisa’s services for all six transactions. Lisa is a consummate professional with an excellent understanding of local market conditions and top-notch communication skills. I would gladly hire her again and can recommend her without hesitation.
When I started looking for a house, I was a complete newbie. I knew nothing about the house-buying process; I had never owned any property before. Then I met Lisa Palumbo — and that made all the difference! At our first meeting Lisa asked me all the right questions: What type of lifestyle did I live? What type of home was I looking for? In what town? What was my budget? Did I have any specific concerns or questions? Lisa let me set the pace in the house-hunting process, which was very important to me. I never felt pushed to make a bid on a house. And she showed me as many houses as I wanted to see. She was clearly not looking to make a quick commission and move on to the next client. And I very much valued her for her individualized attention. Another quality that I noticed in Lisa was her patience in tutoring me through the house-buying process. She reminded me of when I needed to get prequalified for a mortgage, when I needed to have a home-inspection appointment ready, when I needed to contact a lawyer. All of her recommendations were excellent. Everyone she referred us to was incredibly knowledgeable, efficient, and personable. I could not have found a better real-estate agent. After comparing notes with several friends and colleagues, I realize that I was very lucky to have stumbled upon one of the best real-estate agents in town. Her goal was to make sure that I found the home I wanted and to do everything she could to make it happen. For the record, thanks to Lisa’s guidance, I put a bid on one house only and that was the house I bought. I recommend Lisa Palumbo’s services very highly!