Zillow Zestimates—Are they Really Accurate?

The Greater Northampton area is an unusual real estate market, because “everyone’ wants to live downtown.  Cross the town line into the Holyoke zip code, and it’s a whole different critter.  Values differ vastly, even between downtown Northampton locations, and neighborhoods in the Florence or Leeds areas.  Does Zillow know how to differentiate between a large beautiful home in Holyoke (where values vary hugely from block to block) vs. the same size home in the Smith College area or downtown Amherst?  How accurate is a Zillow “Zestimate”?  Read on for inside info—it may surprise you.  Your local Realtor knows the neighborhoods, Zillow does not. Read on for a revelatory (and ironic) story about the home-selling experience from the CEO of Zillow.

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